Rootbook Support

If you need help with Rootbook, or something in the app isn't working, email swec.flow@gmail.com. We read every message and reply as soon as we can.

Please include your iPhone model, your iOS version (Settings > General > About), and what happened. A screenshot helps too.

Where is my watering log stored?

On your iPhone, inside Rootbook. Rootbook has no account, and we don't have a copy of your log.

How do I move my plants to a new iPhone?

iPhone backups include Rootbook's data. If you set up your new iPhone from an iCloud or computer backup of your old one, or transfer directly from your old iPhone, your plants should come along.

How do I delete my data?

To delete one plant, open it, tap Edit, then tap Delete Plant. To delete everything, delete the Rootbook app.